How does it work?

1. Sign up as ZENOX_1Wings member.
2. Deposit of minimum MYR 30 to ZENOX_1Wings
3. Submit a Deposit Form.
4. Check your email for product login details & start playing!

How do I deposit? 
We have a list of major banks and payment option for you, kindly contact our live chat or sign in to obtain our banking details.

1. Login to your ZENOX_1Wings account.
2. Click Deposit.
3. Select your depositing bank.
4. Enter the necessary banking details & click Submit.

How do I withdraw my winnings?
Please submit a withdrawal request and your winnings will be transfered directly to your bank account in 1 day.

1. Login to your ZENOX_1Wings account
2. Click Withdrawal
3. Enter the amount you wish to withdraw and click Submit.

What if I forget my password?

You can retrieve your password by clicking “forgot password” link in sign in page.

Why can’t I download and install the game client?

Please check your anti-virus software’s “Security Level” setting. We recommend you to set it to “Recommended” level, not “High”.

Why can’t I login to the game client?

For security purposes, player account will be locked if player inputs incorrect username or password three times. If this happens, please immediately contact our customer service support for help and please check your internet connection status as well.

Why do live games video lag sometimes?

This may be due to temporary poor connection by your internet provider or this may be related to your computer’s performance, please restart and try again.

Why there is no available table for live games sometimes?

Sometimes it is caused by the internet connection or the upgrading or maintenance of the game server. If it relates to Live Blackjack, the table may be full. Please try another table or add yourself to waiting list for the next available table.